Privacy Policy

Persons accessing the Franschhoek Theatre website subject themselves to and agree to Franschhoek Theatre terms conditions and privacy policy, as set out below.


We respect your privacy and take it very seriously. We are Franschhoek Theatre, and this is our plan of action for the protection of your personal information. It describes how we collect, use, disclose, and store your personal information.


This policy applies to you when you visit our website, subscribe to the website in order to book and view movies at the Franschhoek Theatre.

Personal information

Scope. Your personal information includes information we collect:

It excludes anonymous, de-identified, statistical, and public information.

Acceptance and changes

Acceptance. You may not register on our website nor book a seat at the Franschhoek Theatre if you do not accept this policy or any changes to it.

Changes. We may change this policy at any time and will notify you of the changes on our website, through our application, or by email. The changed policy applies to you if you continue using our website, or engage with any of our services as stated above.


Automatically through the website. When you visit our website, we automatically collect your Internet usage information (including your IP address, browser details, and usage information) through your browser, which we may use to display our website correctly, track your activities on it, or for other necessary purposes.

On registration. We require you to provide us with certain identifying information (including your first name, surname, and email address) when you register on our website. No financial data is kept or used on the site when booking seats. All financial transactions take place on the PayFast Payment Gateway and are subject to their own Privacy Policy and Terms & Conditions.

Voluntarily. We may ask you to provide us optional information on a voluntary basis.

Consent and purpose for collection. Your consent to collect your personal information in accordance with applicable law is mandatory to register for use of our website. Only registered users can access the Franschhoek Theatre website with the exception of the Front Page and this Privacy Policy.


Processing. We may process your personal information to fulfil our obligations to you.

Cookies. We place small text files on your device when you visit the website that allows us to provide you with a personalised experience by associating your personal information with your device. They let us remember your preferences, allow third parties to provide services to you, and otherwise serve useful purposes for you. Your internet browser generally accepts them automatically. All users must have cookies enabled and allowed as you will not have access to the site without them. Therefore there is no popup to disable or reject all cookies on the website. Do not register on the site if you object to the website placing cookies.

Messages. We may use your identifying information to send you administrative and update messages about our website or services.

Promotional messages. Messages promoting movies will sometimes be sent out to registered users. These will be kept to a minimum. It is in your interest to maintain communiction channels.

Targeted content. We may use your personal information to provide you with targeted content through our website in a completely automated process.


Sharing. We may share your personal information with third parties for the purposes of fulfilling our obligations to you, including with:

Honour this policy. We will require anyone that we share your personal information to honour this policy whenever possible in terms of applicable law.

Mandatory disclosure. We may disclose personal information to third parties if required for legal reasons, such as if required by the relevant authorities or court orders.

Personnel. We may need to disclose personal information to our personnel to do their jobs, but will not do so unnecessarily.


We take the security of personal information very seriously and always do our best to comply with applicable data protection laws. Our hosting company will host our website in a secure server environment that uses a firewall and other advanced security measures to prevent interference or access from outside intruders. We implement disaster recovery procedures where appropriate.


All your personal information is stored in the websites database and is available on your account page where you can modify it and also delete the account should you no longer wish to subscribe to our services.


Limitation. We are not responsible for anyone else’s privacy policies or practices.